If it is posiible, I will give them ZERO STAR.
We set up delivery for 9/5. They called the previous week to say they hadn't realized that was the day after Labor Day and needed to reschedule. Not a big deal, these things happen. Set up delivery for the following Friday and requested an afternoon time as I wasn't available earlier because of class. They told me that was no problem, called the Thursday before and said the delivery would be between 2:30-4:30p. I agreed as I got out of class at 2:20p giving me just enough time to get to the house on time. Get a call around 1:30p saying the delivery guys would be there in about 15-20 minutes. I had to step out of class to call and say that wouldn't work and I hadn't asked anyone to be available because I thought the delivery would be in the 2 hour window they gave me. She put me on hold about 5 minutes and came back saying if I couldn't be there in now 5-10 minutes, they'd reschedule. I told her I couldn't and she rescheduled and they were unable to give me any sort of time estimate for the following Tuesday. They called Monday to tell me the delivery estimate was 12p-2p. Luckily I made sure I was available for the full day because this time they called at 9:30a saying they'd be there in about 20-30 minutes. A full 2.5 hours early. I had to miss a meeting to be there, however, we got the furniture delivered at least.
They would match the price with other stores plus they have good quality items with fair price
Very disappointed furniture company. The worse I ever seen is the one located in Coralville. Please be careful ! They seem likely nice when you want to buy but very unprofessional and rude when you have a problem with their furnitures. Their insurance is just a game and very misleading land. if what to replace is a small thing, yes but when you have to replace, you will suffer. I will never buy with them. Secretly I wish them to close and leave the city for serious companies to flow and to grow.
Excellent customer service! The manager Karen is truly wonderful.
The sales associates were fine, helpful enough. Everything was fairly expensive, but we had no problem getting the furniture ordered.
Good selection of beds and furniture. Good financings there also.
Mcgregors Furniture Coralville is a US Furniture Store based in Coralville, Iowa. Mcgregors Furniture Coralville is located at 2211 2nd St, Coralville, IA 52241, USA.
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