I've bought two pairs of shoes from Trade Home. The sales people are helpful, but border on pushy at times. I got a pair of Fryes there and absolutely love them. Then I got a pair of Earth shoes from them and the sole of the shoe has completely separated from the body within 12 months with minimal wearing. When I took it back in they said they could do nothing to help me since I did not keep the receipt (Ok, who keeps every receipt for a year? I guess I do now.) The sales man then proceeded to tell me that shoes generally only last about 12 months anyway, but that they have a bunch of other brands that have longer warranties. I found this blatant sales pitch tactless. I take care of my shoes and have multiple high quality pairs that are going on 5 years with minimal visible wear & tear. Also, why would I be spending $100 plus on shoes if they only lasted me a year wearing them 3-4 times a week winter/fall? I will give the last sales man credit for pointing me towards a good shoe repair place in Iowa City to take my Earth shoes to have the sole glued back on. I doubt I'll be buying another pair of shoes from this store, maybe if they have something on clearance. I do know I won't be shelling out top dollar there anymore.
Great shoe's not cheap
Alex is most professional young manager I've ever met
Our sales rep, Serenity, was informed, quick, and helpful. Thanks!
They dont have good shoes
Tradehome Shoes is a US Shoe Store based in Coralville, Iowa. Tradehome Shoes is located at Coral Ridge Mall, 1451 Coral Ridge Avenue, Coralville, IA 52241, USA.
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