I am so thankful for Dr. Franks knowledge and skills as a veterinarian. As far as I am concerned she saved my dog Leo from certain death. He had been up all night with vomiting and diarrhea, he was so dehydrated when I got him to the clinic his blood work wouldn't even run on the machines! It took 2 hours of IV fluids to even be able to get results. She quickly determined what was needed for him and with in days he walked out of the clinic on his own! I love Dr Frank and would recommend her to anyone looking for a good veterinarian!
I have also been informed that Dr. Frank is enforcing a non compete agreement with Dr. Gene, even to the point of preventing him working at another clinic that is 13 miles away (the agreement states 15 miles). This, and other examples, point to the owner's petty and vindictive character and this is not the sort of person I would want caring for my pets.
We have taken our two cats here for their regular checkups as well as several emergencies. The staff here are very friendly and caring, and Dr. Bies, took the time to explain to us what our options were, was upfront about what this clinic could and could not handle, and referred us to a specialist when we needed it.
I was shocked when Dr. Gene was let go. I understand that there has been a complete turnover in staff now. While I don't know exactly why it happened, through my discussions with former staff, the new owner was simply intolerable to work with. I've been told that her primary concern is money and not the well being of the animals she treats. This is second hand information, but it comes from people I have trusted for many years, so I took it seriously. I have transitioned my four dogs to another clinic and feel confident this was the right decision.
I worked with Dr. Frank several years ago when she was a Veterinarian at the clinic I still currently am employed at. She is one of the best! She always has a pet's best interest in mind. I trusted my fur babies with her, and still would to this day. I was sad when she made her journey to Iowa, but never doubted her potential or her skills. If you want a friendly, honest, caring and compassionate Veterinarian, Dr. Frank is the Vet for your pet!
I also find it interesting that of the 28 reviews here (before submitting mine), collected over 7 years, half of them are reviews submitted very recently, all within a few week time frame. Dr. Frank is obviously recruiting friends, and past associates, some who are not even customers, to artificially bolster her rating. This is another sad example of how this clinic operates.
If you like a poorly managed, over priced clinic, that has recently lost two of the best vets in the area. A clinic that shows evidence of deceptive manipulation of their ratings, this is the place for you. If not, there are plenty of reasonably priced, well run clinics in the area to choose from.
I have had great experiences with the Coralville Animal Clinic. Dr. Frank and the staff are always friendly, helpful, and professional. Dr. Frank spends the time to give thorough explanations of my pet's issues, and she offers several options for treatment. It's clear that the whole staff is invested in the happiness and well-being of my dog. Prices are somewhat expensive, but about average for the area, and well worth it for great care.
I have been a customer of the Coralville Animal Clinic for around 20 years with 7 dogs and 1 cat during that time. Dr. Gene is a great vet and took very good care of my pets. When this clinic changed ownership, I began to notice changes. The most noticeable was increasing prices. I also picked up on a change of atmosphere in the clinic. I got the impression, both from the physical condition of the clinic and offhanded comments made by some of the staff, that the new management was failing. I was concerned, but continued giving my business to the clinic.
Coralville Animal Hospital is a US Veterinary Care based in Coralville, Iowa. Coralville Animal Hospital is located at 1302 5th St, Coralville, IA 52241, USA.
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