great selection and very affordable :)
Protection plan is poorly implemented. Everything depends on a piece of paper that can be misplaced or lost. They should probably join this century when it comes to taking care of customers and familiarize themselves with things like computers and databases. And the staff at this store seemed indifferent regarding this concern so customer service training is probably in order as well.
My Fiancée purchased a diamond wedding band for me here. It had to be resized and it literally fell apart after less than a year. Luckily I had insurance and they supposedly repaired it. I wore it less than 6 months and it fell apart again. It’s been a couple of months and it’s still in one piece. If you insist on buying anything here make sure you buy the insurance. Obviously we will never buy anything from this jeweler ever again.
Helzberg Diamonds is a US Jewelry Store based in Coralville, Iowa. Helzberg Diamonds is located at 504 Coral Ridge Mall, Coralville, IA 52241, USA.
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